# Prerequisites

# Domain User Accounts

Prior to installation, ask your network administrator to set up two domain user accounts.

# Support Account

  • example name: PoziSupport
  • read-only permissions on GIS file locations
  • trusted read-only user of GIS database and any relevant corporate databases
  • local admin on server
    • install applications
    • view and modify IIS settings
    • view and modify Windows Services
    • view and modify DSNs
    • configure scheduled tasks
  • access for remote support by Pozi staff
  • internet access

# Service Account

  • example name: PoziService
  • read-only permissions on GIS file locations
  • trusted read-only user of GIS database and any relevant corporate databases
  • permissions for running scheduled tasks
  • credentials must never expire
  • internet access (needed to communicate with connect.pozi.com for software updates)

Provide these credentials to your Pozi support contact, along with any instructions for remote access.