# Pozi Connect Installation

# Express Instructions

This is a brief overview of the steps involved. For step-by-step instructions, including details of the prompts you'll encounter, go to the Step-by-Step Instructions below.

  1. go to the Pozi Connect download page
  2. click on the link to the PoziConnect-*.*.*.msi file to download the installer
  3. run the installer
  4. change the default path to the desired PoziConnect location on your network (pick the location of the existing installation if you have previously installed it)
  5. follow the prompts to complete the installation

# Step-by-Step Instructions

The steps below show the many dialogs that the PC/server may display during the installation. The installation process requires that you accept all prompts.

You may see fewer prompts depending on the operating system and/or your user permissions.

# Backup Existing Installation

For peace of mind when performing an upgrade on an existing Pozi Connect installation, you may choose to backup your existing installation by copying the entire PoziConnect folder to another location (eg, C:\Temp\PoziConnect\). In the event that the new installation causes any issues, you can restore files or folders from the backup.

# Download Pozi Connect Installer

Go to the Pozi Connect download page.

Click on the link to the PoziConnect-*.*.*.msi file to download the installer.

# Launch Installer

Double-click the downloaded Pozi Connect .msi file to launch the installer.

# Accept Security Prompts

If you see a prompt saying "Windows protected your PC"... click the More info link.

You'll then see a message about "Unknown Publisher". Click on Run anyway.

# Start Setup Wizard

Click Next >

# Specify Installation Location

Pozi Connect is typically installed in a shared location on your organisation's network.

Important: When upgrading an existing installation, set the Folder to the location at which Pozi Connect is already installed

If the installer doesn't remember the location at which Pozi Connect was previously installed, click the Browse buttton and navigate to the Pozi Connect folder on your network (note: the file path ends with the folder name ...\PoziConnect\)

# Begin Installation

Click Install

# Accept Installer Information

You may encounter various prompts and warnings. Click OK/Yes on all of them.

Click OK

# Confirm Installation

Click Yes

# Accept User Account Control Prompt

Click Yes

# Confirm Continue

Click Yes

# Finish Installation

Click Finish

Success! You've now installed/upgraded Pozi Connect.

Launch Pozi Connect to resume your regular data maintenance processes.

# Customise Configuration

You can customise the Pozi Connect drop-down task list to display only the tasks that you're interested in.

The PoziConnect\PoziConnect.site.ini file contains filters to specifically include or exclude tasks. Open the file in a text editor, and specify the filter. For example, if you only want to display tasks that relate to 'Glen Eira', update the file as follows:

Include: Glen Eira

You can enter multiple filter terms, separated by commas. Save the file and exit.

This file should persist in your Pozi Connect application folder, so you need only do this step once, not every time you update the application or configuration.

# Moving Pozi Connect

Pozi Connect can be easily moved to a new location at any time to suit your changing needs. The PoziConnect folder is self-contained, meaning the application will continue to work as long as all the files within the folder are moved together. Any PC that can access the PoziConnect.exe file can run it.

Moving Pozi Connect can be done with or without upgrading at the same time. See the following options.

# Move Without Upgrading

  1. move the entire PoziConnect folder to desired location
  2. update any user's desktop shortcuts to point the the new location

# Upgrade and Move

  1. run the installer to install Pozi Connect at the new location
  2. copy the PoziConnect\output folder from the old location to the new one
  3. copy the PoziConnect\PoziConnect.site.ini file from the old location to the new one
  4. update any user's existing desktop shortcuts to point the the new location

# Other Changes

The reason for your needing to change Pozi Connect location may coincide with other changes on your network, such as the location of source data. If your source data (eg Vicmap datasets) has moved, your Pozi Connect configuration will also need to be updated. Email support@pozi.com with details of any changes to your source data so that your Pozi Connect task files can be updated accordingly.


Pozi Connect uses your PC's existing ODBC connection settings. It does not require any additional network or firewall configuration. It requires only that the user's PC has the appropriate DSN configured to access (read-only) the council's property database. Authentication can be based on a username/password or trusted connection (using Windows login name).

# Troubleshooting

Download and install the Microsoft Visual C++ 2008 Redistributable Package (x86), and try running Pozi Connect again.

If you encounter an error saying 'Incorrect padding', it may be because your database password contains a special character (such as '&') that interferes with the database connection string.

Reset your password so that it doesn't contain any special characters. (If your password needs to use at least one special character, use '#'.)

Check that you have the appropriate permissions to connect to the database. Also check that the table prefix specified in Pozi Connect is the one still used in the database.

To see a list of tables (and table prefix) that your user account has access to, launch the GDAL shell by launching this batch file:


Then type in:

ogrinfo ODBC:DSN=yourDSNname;UID=yourDBusername;PWD=yourDBpassword -ro -so

(If you're running as a trusted user of the database, you can leave out the UID and PWD settings.)

Then hit enter. It might take a few minutes, but it should list all the tables you have access to. Check if the table specified in the initial error message appears in the list.

In this example, we'll assume that we're trying to connect to a DSN called 'pthprod'.

Run the 32 bit ODBC setup wizard (instead of the standard DSN wizard in the Control Panel). At the Windows Start menu, type in cmd, then at the command-line prompt, type or paste in the following, then hit 'Enter':


In the System DSN tab, check if there is a data source for 'pthprod'. If not, add a new DSN, using the same settings as your existing 64 bit one. It is recommended to use a different name for the new 32 bit DSN. For example, name it 'pthprod32' or similar so it can be distinguished from the existing DSN.

Open the relevant Pozi Connect config file (eg PoziConnect\tasks\~Shared\M1 Shared - Import Pathway.ini or equivalent client-specific task) in a text editor and update the DSN name:

Data_Source: ODBC:DSN=pthprod32

Go into your C:\Windows\System32 folder and see if there is a file called libeay32.dll. If so, rename it to libeay32.bak. Then try running Pozi Connect again.

(Rename the file back again when you've finished so that any other programs that may rely on it can use it.)